Email Continuity Management

Quickly identify and respond to email disruptions from anywhere

Faster Incident Response and Mitigation

Respond quickly to email incidents and keep email flowing. Every minute of an unplanned email outage costs businesses thousands. Mimecast’s Continuity Event Management service, minimises response times to mail flow issues by allowing administrators to proactively monitoring high latency or failed deliveries. Realtime alerts notify IT staff of service disruptions while users receive notifications on how to stay connected to email while the primary system is unavailable.

Mimecast Continuity Event Management Improves Monitoring, Alerting and Rapid Response for Email Outages: :

  • Monitors high latency and failed deliveries to take action on mail flow issues
  • SMS notifications allow realtime incident assessment, instant continuity portal activation and instructions to users on how to access continuity services.
  • Uninterrupted access to email via Mimecast’s Outlook plug-in, mobile app and web portals until primary email system come back online.

Video: Continuity Events in Office 365 Environments:

Office 365 is quite reliable, but for organizations that have low tolerance for any downtime, an email continuity solution is an important and necessary enhancement.
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