Case study: The New Orleans Pelicans

I would certainly recommend Mimecast to any organization, not just Pro Basketball, for the simple fact that it has simplified so many aspects of our operations; from archiving to spam filtering, all those things wrapped into one. And a cloud solution which has been cost effective and a great asset for our DR plan.
Tod Caflisch, Vice- President of IT, New Orleans Pelicans

Context

The Pelicans are a NBA basketball franchise and members of the NBA South-West division, based at the New Orleans Arena in Louisiana.  It currently has 150 staff members.

Challenge

The New Orleans Pelicans’ email growth problem was significant not only because of its growth in staff but also due to the expanded marketing and promotional programs involving email which they were using, this resulted in their storage mailbox size becoming a challenge to manage. The cost of managing the on-going increase in storage requirements meant Tod Caflisch, the Vice-President of IT for The Pelicans deciding to investigate alternative solutions.  With Mimecast’s UEM (Unified Email Management) product, Tod Caflisch was able to resolve and manage The Pelicans‘ email requirements more effectively.

Solution

Tod explains: “The new version of exchange to accommodate larger mailbox sizes, was a problem as well, we would have issues at times which would affect a lot of staff. With the Mimecast solution we’ve actually been able to cut annually about 30-40% storage growth to less than half; and be able to guarantee email availability as well as save the cost of the site appliance for spam filter. I really went the cost justification road on that one, as far as what money we were going to save, compared to what it was going to cost us.  The Mimecast solution was really a no-brainer because there was a huge discrepancy; what the projections were for the costs for storage.  So the cloud solution from Mimecast was an ideal way for us to avoid future spend.”

Another aspect of email management crucial to The Pelicans and businesses generally is: security. Tod highlights this key requirement and what it means for The Pelicans staff and their business associates;

“Security with our emails is a major topic with us just because we deal with a lot of contracts on behalf of our players. Being able to know that those messages are going to be securely delivered on time is very important to us, because we deal with a lot of other teams.  It involves players agents, contract deadlines; you name it, it’s got be there; we’ve got to be able to deliver it.”

Being a Mimecast Customer

“As a customer, I really enjoyed our relationship with Mimecast; because of the people. I’m really more than an account number I feel like to them.   Everybody on the staff that I’ve dealt with, have always bent over backwards whenever we’ve had any needs or questions or anything.

I would certainly recommend Mimecast to any organization, not just Pro Basketball, for the simple fact that it has simplified so many aspects of our operations; from archiving to spam filtering, all those things wrapped into one. And a cloud solution which has been cost effective and a great asset for our DR plan.”

Sector:
Sports & Entertainment
Size:
150+ End Users
Location:
New Orleans, USA