Can’t work during an email outage? Now you can.
It’s funny how often the things we take for granted are the things we depend on most. Email, for example, has quietly become the most critical form of business communication. Unfortunately, it’s not always as reliable as it is important.
Because businesses can no longer afford an email outage for any length of time, we created an email continuity service that keeps email up and running during planned or unplanned outages.
Email Continuity: Always-on and seamless
Mimecast delivers email availability through automatic service failover and failback in near real-time during an email outage. It integrates so seamlessly with Microsoft Outlook that only your IT staff will even notice it kick in. The rest of your employees will be able to carry on using email safely and securely – whether the email outage is planned or otherwise – making email continuity an essential part of your business continuity plan.
Guard your revenue and reputation during an email outage
Mimecast ensures you’re always able to communicate with your customers and that, even during an email outage, your users continue working uninterrupted – with all email policies in force.
Customer interview
Working during email outages
Service options to support complete email availability
Our email continuity service supports Outlook, Webmail and smartphones – offering uninterrupted email and calendar information for office staff, remote workers, people on the move, and employees in temporary locations.
100% service availability SLA
We have a series of geographically dispersed, highly-secure data centers, each with built in safeguards to protect against individual device or media failure.
This means we can offer a 100% service availability SLA.
Benefits for your end users
- No action required by end users for service invocation
- Access live & historical email via familiar email clients
- Calendar available during Exchange outages
- Anytime web access if usual email is unavailable
Stay compliant and reduce security risks
During email outages employees often switch to personal email accounts to maintain email communications, but with Mimecast email continuity service, they won’t have to. And, when combined with our email security and archiving services, all your usual email security and retention policies will continue to be enforced during any outage.
Archive access during an email outage
Because Mimecast is independent of your affected systems and networks, you have uninterrupted access to your last 58 days’ email. If you are also a customer of our archiving service, you’ll also be able to access all of your archived email during any email outage.
How Mimecast email continuity works
Upgrades and migration whenever you choose
Mimecast gives you the option to schedule maintenance at any time. Essential work can be done during normal working hours without affecting email use – saving you money on out-of-hours costs and making maintenance less disruptive and easier to manage.
Budget-friendly, future-proof
Any IT investment you’ve already made will not be wasted. Our email continuity solution integrates with your existing systems, whether they are on-premise or hosted. And because we are ‘cloud-based’, you won’t need to buy any additional hardware or software – reducing complexity and cost.
