Mimecast's user productivity tools are a rich set of technologies that enable employees to work smarter and respond more quickly whether they are in the office or on the road.

Together, they provide end users with easy access to their Mimecast email archives and support continuous access to email when primary email systems are unavailable.  What’s more, they give users the freedom to select specific email security and email branding settings when composing email, rather than requesting the creation of an ad-hoc security policy.

On top of that, Mimecast Mobile Access ensures that users can do all this from a mobile handset too – using native apps that deliver a seamless user experience.

Mimecast supports the following user productivity platforms:

For the desktop: Microsoft Outlook 2003, 2007, 2010
For the mobile user: Windows Phone, Windows 8/RT,  BlackBerry, iPhone, iPad, Android

Efficiency and control for IT departments

While Mimecast empowers users, it also allows the IT department to retain full, centralized policy control – while lessening the burden of everyday support and administration:

• Granular permission controls allow system administrators to activate functions for individual employees or subsets of users as required
• IT teams retain control over all default settings, allowing them to continue to set and manage security policies
• Client side installations can be effected through existing software management systems, streamlining the roll-out process for both the IT department and end users
• Functions such as user self-service for quarantine management and the recovery of lost or deleted items reduce the time IT departments spend on basic system administration tasks - freeing up resources for more strategic projects and reducing user frustration

Mimecast gives users the tools and flexibility they need to make better decisions, collaborate effectively and work smarter, whether they are in the office or not:

• Full Mimecast personal archive access directly from Microsoft Outlook, the web via the Mimecast Personal Portal, and from all major mobile devices
• Search email message content, metadata and attachments
• View, reply and forward messages returned by the archive search
• Uninterrupted access to all received and sent email
• Unified view of all files and attachments stored within the archive via Mimefiles, as well as important context and metadata for each of the files

Additional features within Microsoft Outlook

• End users are empowered to self-manage email security configuration
• Rich email and delivery settings can be controlled by the end user without the need for complex policy configuration
• Mimecast Services for Outlook (MSO) deployment dovetails with existing Microsoft software deployment and authentication systems
• Flexible MSO feature assignment by the central IT function

Email continuity for BlackBerry users

Mimecast Mobile Access offers uninterrupted email access for BlackBerry smartphone users - even when the Exchange, BlackBerry Enterprise Server or associated network infrastructure is unavailable.

Mimecast Mobile Access increases employee productivity and responsiveness.

It gives end users access to their Mimecast email archive from their mobile devices and enables continued access to email when primary email systems are unavailable.

Users can access files from their email attachments in the archive, as well as files that have been synchronized through the Mimecast File Archiving service via the Mimefiles application.

Mimecast is the first and only vendor to support all the major mobile platforms.  As a result, we offer archive search apps for:

• Windows Phone
• Windows 8/RT
• BlackBerry
• iPhone
• iPad
• Android

We also offer the Mimefiles iPad app for file-based access to the archive, helping users leverage more value from the archive and preventing it from becoming a static repository of unstructured data.

Flexible and cost effective

Mimecast Mobile Access enables organizations to give employees secure access to their file and email archives from business or personal smartphones.  Users can switch between mobile devices - even accessing their Mimecast personal archives from multiple devices - without the cost or complexity of managing additional licences.

Simple set-up

The Mimecast mobile apps for iPhone, iPad, Windows Phone, Windows 8/RT and Android are free to download. Users simply download the app and configure it with their Mimecast service email address and password.  Mimecast administrators can then activate users’ Mimecast Mobile Access from within the Mimecast Administration Console.

Mimecast's BlackBerry smartphone application is deployed via BlackBerry Enterprise Server (BES).

Supported Smartphones

View supported BlackBerry, iPhone, iPad, Windows Phone, Windows 8/RT and Android versions.

Mimecast Services for Outlook (MSO) delivers tight integration between Microsoft Outlook and the rich features of the Mimecast cloud offering.  MSO can be deployed and managed centrally, but promotes key productivity tasks to the end user.

MSO is supported in Outlook 2003, 2007 and 2010

Information at your fingertips

For customers using Mimecast's archiving feature, MSO provides users with full access to their entire archive history.  Users can browse their historical email folders or use the archive search feature, which enables quicker decision-making and transforms responsiveness.

Users can:

• Search email message content as well as email attachments and metadata
• Browse historical email folders directly through Outlook interface
• Drag and drop emails to their inbox when browsing, or export batched search results if required
• View, reply and forward messages returned by the archive search.

Next-generation email security

Users can self manage their email security configuration, within limits set by the policy framework defined by the Mimecast administrator.  In addition, users can control certain email security, attachment and branding settings when composing new messages, though centrally defined controls ensure that corporate data remains protected.

Users can:

• Manage lists of senders to automatically block specific email addresses
• Control email encryption, branding, document management and attachment settings per email sent, without having to resort to administrator defined policies.

Email continuity

MSO provides users with uninterrupted email access even when the Exchange Server is unavailable:

• Intelligent failover and failback features automatically resort to a direct email interchange with Mimecast when Exchange is unavailable
• Automatic failover or Administrator-enforced continuity mode for unplanned and planned outages.

Centralised administration

MSO can be deployed using Microsoft deployment technologies, while feature access can be assigned to users through Active Directory groups - using the centralized Mimecast administration console.

• Deployment and updates delivered using Microsoft deployment technologies
• Centralised management of feature assignment leverages Active Directory groups
• Automatic failover or Administrator-enforced continuity mode for unplanned and planned outages.

There may be occasions when users need direct access to emails via the Mimecast platform, such as in a Disaster Recovery situation (e.g. when the email server is down), or when:

• Working remotely
• Searching for historical and archived emails within the Mimecast Email Archive
• Reviewing Personal On Hold queues to determine if an email has been held
• Adding email addresses/domains to personal Managed Sender lists
• Browsing for emails in specific Exchange folders that have since been deleted from the Exchange environment.

No problem. The Mimecast web mail portal, the Mimecast Personal Portal (MPP), gives users access to their email and calendar information at any time from any browser. So even when users can’t access their usual email clients, this secure browser-based service ensures that business isn’t interrupted – providing you with additional flexibility and support for business continuity planning.

Users can:

• Search personal archives
• Manage Permit/Block lists
• Continue to send and receive email in the event of a mail server outage, or when day-to-day email is not available.

Note: The functionality you have access to will be determined by the Mimecast Product your organization has purchased. For any queries, please contact your Mimecast Administrator.