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The OVUM Report

OVUM Report

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Mimecast UEM Enterprise

This paper, written by analyst firm, Ovum, provides a technical overview of Mimecast’s Unified Email Management (UEM) Enterprise cloud-based email management services. Email continues to be the main communication channel for business and, despite other challengers, will remain so for the foreseeable future.

When considering their approach to email management, the report says, organizations need to take into account the management, service-delivery, and cost overheads of maintaining this important corporate service. Opportunities exist to make use of a professional service provider. However, operational decisions should be driven by the levels of service, range of facilities, and content security required, rather than by cost-saving benefits alone.
 
The report’s key findings are:

  • Email is business critical, but it is also a core business application.
  • Cloud-based email services allow ancillary management tasks to be offloaded, but control of processing rules and policies remains with the client.
  • Mimecast provides a full range of cloud-based email management, continuity and archiving services
  • Legal and compliance requirements are supported using the solution's data leakage prevention facilities and resilient geographically diverse email archive.
  • Not all organizations are ready to allow sensitive corporate information to be managed by an external service provider, but there is a growing trend of adoption.

Our customers

  • “ "It took a tremendous amount of trust for me to throw away the in-house email security infrastructure I’d built over the years and put it in-the-cloud. I feel extremely comfortable that, with Mimecast, I’ve put the Boston Celtics’ email delivery and receipt into the hands of experts. Mimecast's support team has it down to a science. With the flick of a switch, we turned our entire mail-flow over to Mimecast and placed our email management in the cloud. It all went without a hitch and has been running flawlessly ever since." ”
    Jay Wessel, Vice President of Technology, Boston Celtics
  • “ At the very beginning, there was uncertainty about placing all of our email management off-site. But the feature set won us over. With one service, we could get not only anti-spam and anti-virus, but also email retention and retrieval, disaster recovery and policy management. I have been dealing with IT vendors for years and it’s very rare for me to find a vendor that I completely trust. Mimecast’s attention to detail, their support and the quality of their people are outstanding. Mimecast does exactly what they said it would do. ”
    Jerry Hook, Manager of Windows Systems, University of Tennessee Medical Center
  • “ Mimecast has really given us a great option for email security. The amount of spam that we were fighting before with the previous vendor was just out of control. We made the choice to go to Mimecast, because we had heard from so many people that the things that we were seeing, they weren’t seeing. When we moved to Mimecast, it was instant gratification for our users. Spam just went away. ”
    Damian Burdette, IT Manager, Taylor Porter Brooks & Phillips LLP
  • “ When you take into account all the costs associated with our previous system – the tape, storage, integration, staff time and three point solutions – Mimecast has reduced our overall cost of email management by about one-third, even as we added new capabilities that we didn’t have before. In fact, the total annual cost of Mimecast is less than what we used to spend just on tape each year. But more importantly, we now have an archiving solution that works. We were able to replace three point solutions with minimal impact on users, and we improved our service. You can’t put a price tag on that. ”
    Chuck DeMille, Director of Network Infrastructure and Security, Fish & Richardson
  • “ Thanks to Mimecast’s delivery routing policies and the intelligent MTA, we were able to quickly and simply create a single consolidated namespace across multiple systems and directory structures. ”
    Laurent Leclercq Head of group IT operations