CRM/NetSuite Professional
Job Purpose
Responsible for developing an off-the-shelf CRM application to automate and streamline business processes.
Primary Duties and Responsibilities
- To lead development on new customizations
- To work closely with business analysts in identifying and implementing new business processes
- To develop all functionality taking into consideration global and local complexities
- To maintain and support existing customizations
- To develop functionality to support business intelligence reporting
- Create innovative ways to integrate the CRM with external systems
- To travel to the regional offices to support and meet with the regional teams when necessary
Person Specification
The ideal candidate for the Mimecast team will demonstrate the following attributes:-
- A solid understanding of the goals and objectives of the business and their own personal goals
- Recognise that customer satisfaction is a principle measure of our business and our values
- Instinctively find practical solutions to complex problems
- Expect to effect change and take ownership of your job
- Find new ways to win and share those victories with the team
- Understanding that with great opportunity comes great responsibility
- At least 2 years working in a technical role
- Preferred experience with working with a CRM or SFA application
- Strong programming experience, ideally in Java or Javascript
- Strong communication skills
- The ability to multi-task and self prioritise
All Mimecasters are high performers, problem solvers, team players with passion, integrity and effectiveness.
Reward
The role offers a competitive rewards and benefits package including private healthcare, life cover and even an onsite gym. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities.
Suitably qualified applicants should send a CV and summarise why they would succeed in the role by email to careers@mimecast.com